Verify product quality effortlessly with the BIS CARE app. Enter the licence number, HUID number, or registration number on any item to instantly view key details like the manufacturer's name, address, licence validity, covered varieties, included brands, and current status. Combat substandard products, mark misuse, or false quality claims by reporting issues via the 'Complaints' feature. File grievances easily, submit details and evidence, and receive a complaint number for tracking as our team resolves your concern.

Features of BIS CARE:

- Authenticity Verification:

- Swiftly confirm the legitimacy of ISI marks, Hallmarks, or CRS Registration marks by entering the licence, HUID, or registration number.

- Complaints Registration:

- Report substandard products, mark misuse, or deceptive claims effortlessly using the app’s 'Complaints' feature.

- User-Friendly Interface:

- Benefit from a straightforward registration process or OTP login for seamless complaint filing.

Tips for Users:

- Provide Evidence:

- Include relevant evidence when filing a complaint to expedite resolution.

- Select Complaint Type:

- Choose the appropriate complaint category to ensure it reaches the correct department for action.

- Stay Informed:

- Keep your complaint number handy for tracking and follow-up on your grievance status.

Conclusion:

The BIS CARE app empowers consumers to authenticate marked products and address issues efficiently. Its intuitive interface and robust complaints system simplify seeking resolution for substandard goods. Download the app now to safeguard against counterfeit products and uphold market quality standards.