Sony recently shed light on the reason behind the PSN outage that disrupted services for nearly a full day over the weekend. In a social media update, the company attributed the issue to an "operational problem," though they did not delve into specifics or outline measures to prevent future occurrences.
To make amends, Sony is offering PlayStation Plus subscribers an additional five days of subscription time, which will be automatically credited to their accounts.
Throughout the outage, players encountered various difficulties; over a third were unable to log in, and many others reported server crashes, severely impacting their gameplay experience.
The mandatory requirement of a PSN account, even for single-player games on PC, has been a point of contention among gamers. This latest outage only amplifies the concerns of those who have been vocal against this policy.
This incident is not the first major PSN downtime. A significant data breach in April 2011 resulted in over 20 days of connectivity issues. While the current situation is less severe, PS5 users remain frustrated with Sony's lack of detailed feedback and communication.
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